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07Samsung ID8, Innovation Lab

Palo Family Video Device

A presence-aware family video device for Samsung's ID8 lab. Zero setup, perspective tracking, and privacy you can feel.

Connecting, call flow with an intentional privacy delay
Connecting, call flow with an intentional privacy delay▤ Image
Client
Samsung ID8
Role
Sr. Creative Director
Year
2013–2016
Surface
Device UX
Privacy
Hardware camera wheel
Patent
US 9,843,766
01The challenge

Family video calling was clunky: accounts, apps, menus, setup. The Palo brief was a device a grandparent could use without instructions, one that felt present in the home rather than like a screen to operate.

Presence and privacy had to be designed together. The device should sense when you are near and surface the right people, while making it obvious and physical when the camera is truly off.

02The approach
01

Zero setup

Out of the box the Palo devices find each other and connect. No account wizard, no pairing codes. Turn it on and your people are there.

02

Presence-aware UI

As a user approaches, their avatar grows and centers on the display. The interface reacts to proximity, so the device feels aware instead of idle.

03

Perspective tracking

The video feed shifts with the viewer's position, tilting the frame as they move, so a call feels more like looking through a window than at a flat image.

04

Privacy you can feel

A physical wheel on the back slides the camera dead. An intentional delay before connecting lets users set mic and camera state first, turning a safeguard into a calm moment.

03Interaction Model

Palo's UX was specified around presence, connection, and privacy as a small set of device behaviors.

Patent US 9,843,766, video communication device and operation, with paired-device data and processing.

BehaviorWhat it does
Zero setupDevices auto-connect out of the box
Presence detectionAvatar grows and centers on approach
Perspective trackingFrame shifts with the viewer
Camera deactivationA physical wheel cuts the camera
04Motion vocabulary

Delightful wake

The camera transition out of sleep was designed as a soft reveal, not a hard cut, so the device feels alive when you come near.

Intentional connect delay

A short, deliberate pause before a call connects lets the caller set mic and camera, turning a privacy safeguard into a calm beat.

05Selected work
01

Home and contacts

A presence-driven home where nearby people surface as tappable avatars.

02

Connecting and calls

Incoming and outgoing call flows with mic and camera controls and a live preview.

03

Privacy and settings

Physical camera wheel, color picker, and device settings grounded in real home use.

06Captures
The Palo device, an always-on video window with its dedicated stand
The Palo device, an always-on video window with its dedicated stand▤ Image
Connecting spec, the call flow from far approach to video chat to the controls clearing away
Connecting spec, the call flow from far approach to video chat to the controls clearing away▤ Image
Presence-driven home and contacts
Presence-driven home and contacts▤ Image
Presence detection, avatar grows on approach
Presence detection, avatar grows on approach▤ Image
Perspective tracking, the frame follows the viewer
Perspective tracking, the frame follows the viewer▤ Image
Ambient awareness, users coming online
Ambient awareness, users coming online▤ Image
Avatar audio visualization, speech, music, noise
Avatar audio visualization, speech, music, noise▤ Image
07Before / After

The goal was to strip the friction out of family video and make the device feel present and trustworthy.

Setup
Before

Accounts, apps, pairing

After

Plug in and connect

Presence
Before

A static screen

After

Proximity-aware avatars

Privacy
Before

A software toggle

After

A physical camera wheel

08Outcome

Palo was one of the lab's concepts brought to working prototype, with the interaction model protected by patent.

0

Setup steps out of the box

US 9,843,766

Video device patent

ID8

Samsung innovation lab

Hi-fi

Built to working prototype

What I owned

The interaction model and UX specifications for Palo, the presence and perspective behaviors, the privacy interaction, and the design direction in the ID8 lab.

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